Returns and Exchanges
Linen & Story offers a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receipt. The product must be unused and in its original packaging. To initiate a return or exchange, please reach out to their customer support team.
Refunds
Once your return is received and inspected, Linen & Story will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Non-Returnable Items
Certain items may be exempt from being returned, such as perishable goods, customized products, or items on sale. Please refer to the product description for details on return eligibility.
Damaged or Defective Items
If you receive a damaged or defective item, please contact Linen & Story immediately with details and photographic evidence. They will assess the situation and provide a suitable resolution, which may include a replacement or refund.
Contact Information
For any questions or concerns regarding returns, exchanges, or refunds, please contact Linen & Story through their Contact Us page.